AI vs Trolls at Google

A small subsidiary of Google named Jigsaw is about to release an entirely new type of anti-harassment technology: a set of tools called Conversation AI. The software is designed to use machine learning to automatically spot the language of abuse and harassment — with, Jigsaw engineers say, an accuracy far better than any keyword filter and far faster than any team of human moderators. Whether they are right or not remains to be seen, but there is only so much that can done with the current moderation techniques, ones which are woefully inadequate to the swarms of vitriol poured forth on the internet by both private individuals and state-sponsored whitewashing campaigns.

It’s well worth reading the source for this one.

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